Behavioral selling skills involve understanding and adapting to the unique behavioral styles of customers in order to build rapport and increase the likelihood of a sale. This program will equip teams with the tools to identify and adapt to different behavioral styles, enhance communication and listening skills, and effectively navigate the sales process. By mastering these skills, teams can improve their sales success and build stronger customer relationships.
- Identify Customer Style
- Rapport Building
- Customer Relationship Management
- Develop Active Listening
Online Sessions – 8 to 10 sessions
